I ordered an arrangement at the last minute for my elderly parents. The arrangement was delivered the same day, exactly per my instructions, and is beautiful! It matches the design on the website exactly. It's so lovely my mom cried... great experience!
Update:
Issue was resolved.
Good morning,
I have been trying to reach you by phone and have repeatedly just gotten sent to voicemail.
I would like to discuss with you the flower arrangement that was delivered yesterday to my cousin. The arrangement was very disappointing, especially in light of the fact that I ordered the same thing 2 years ago and it was beautiful. This year I increased the dollar amount because I understand that prices have increased but I expected that the arrangement would be comparable to if not nicer than the previous order.
However, the arrangement she received is disappointing to say the least, especially since I placed the order several weeks ago so as to make sure that the flowers were available.
Please reach out to me so we can come to a resolution regarding the arrangement.
Thank you,
Beverly